Terms-of-Service

Last Updated: June 3, 2026

OVERVIEW

This website, located at eloragoods.com (the "Site"), is operated by Creator Coalition LLC, which operates the Site under the name Elora Goods ("Elora Goods," "we," "us," or "our"). Throughout the site, the terms "we," "us," and "our" refer to Creator Coalition LLC. Elora Goods offers this website, including all information, tools, products, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms," "Terms of Service," "Agreement"), including the additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all of these terms, you may not access the website or use any service.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 — ELIGIBILITY AND ONLINE STORE TERMS

You represent that you are at least eighteen (18) years of age, are of the age of majority in your state or province of residence, and are fully able and competent to enter into and abide by these Terms. Our products are intended for use only by healthy adults eighteen (18) years of age or older. Our products are not intended for use by minors, by women who are pregnant or nursing, or by anyone with a known or suspected medical condition.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of these Terms will result in immediate termination of your access to the Service.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time. You understand that your content (excluding payment card information) may be transferred unencrypted and may involve (a) transmissions over various networks and (b) changes to conform to the technical requirements of connecting networks or devices. Payment card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission. The headings used in this Agreement are for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 — DIETARY SUPPLEMENT AND FDA DISCLAIMER

These statements have not been evaluated by the Food and Drug Administration. Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.

Our products are not drugs and are not a substitute for professional medical advice, diagnosis, or treatment. Statements regarding our products are not intended to make any medical or therapeutic claim. Individual results vary, and we make no guarantee that you will experience any particular result from using our products.

SECTION 4 — HEALTH DISCLAIMER AND ASSUMPTION OF RISK

You acknowledge and agree that:

  • You should consult a licensed physician or qualified healthcare professional before using any of our products, particularly if you are taking any medication, have a known or suspected medical condition (including but not limited to any hormonal, cardiovascular, hepatic, renal, or endocrine condition), or are otherwise under medical care.
  • You are solely responsible for evaluating whether a product is appropriate for you and for any decision to use it.
  • The use of any dietary supplement carries inherent risks, including the risk of an allergic reaction or adverse interaction, and you voluntarily and knowingly assume all such risks.
  • You will discontinue use and seek medical attention if you experience any adverse reaction.

To the fullest extent permitted by law, you release us from any and all liability arising from your decision to purchase or use our products.

SECTION 5 — PRODUCTS, DESCRIPTIONS, AND PRICING

Certain products may be available exclusively online and in limited quantities. We have made every effort to display our products as accurately as possible, but we cannot guarantee that your device's display of any color or image will be accurate.

All product descriptions and pricing are subject to change at any time, without notice, at our sole discretion — including to reflect changes in our costs, margins, supplier pricing, promotions, or market conditions. The price that applies to your order is the price displayed at the time you place that order. We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction; to limit the quantities of any products we offer; and to discontinue any product at any time. Any offer for any product made on this site is void where prohibited.

For active subscriptions, any change to your recurring price will be communicated to you in advance, together with any notice and consent required by applicable law (including the California Automatic Renewal Law), and you may cancel before the new price takes effect.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

SECTION 6 — ORDERS, BILLING, ACCOUNT ACCURACY, AND OUR RIGHT TO CANCEL

We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment card, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, distributors, or for purposes of fraud or abuse.

In the event we make a change to or cancel an order, we may attempt to notify you using the email, billing address, or phone number provided at the time the order was placed.

You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account information, including email address and payment card details, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy.

SECTION 7 — SUBSCRIPTIONS AND AUTOMATIC RENEWAL

Certain products are offered on a recurring subscription basis. By enrolling in a subscription, you expressly authorize us (and our payment processors) to automatically charge your payment method on a recurring basis according to the billing frequency and amount disclosed to you at the time of purchase, until you cancel.

By purchasing a subscription, you acknowledge and agree that:

  • Your subscription automatically renews at the stated interval (e.g., every 30 days) at the then-current price, plus applicable taxes and shipping.
  • You have provided express affirmative consent to these recurring charges.
  • You may cancel at any time through your account/customer portal, by using the cancellation link in your order emails, or through our Contact Us page. To avoid being charged for your next cycle, you must cancel before your next scheduled renewal/charge date.
  • Once a renewal charge is processed, that charge is final and non-refundable. Because we begin sourcing, processing, and fulfilling your order immediately upon each renewal charge, we are unable to refund a subscription charge once it has been billed. If you do not wish to be charged and shipped for a given cycle, you must cancel before that cycle's scheduled charge date. This applies in addition to, and except as otherwise expressly provided in, our Refund Policy or as required by applicable law.

We will send you the disclosures, confirmations, and renewal notices required by applicable law, including the California Automatic Renewal Law and any other state or federal requirements that apply to you.

SECTION 8 — SHIPPING AND FULFILLMENT

Some of our products are fulfilled through third-party suppliers and may ship from outside the United States. Delivery time frames are estimates only and are not guaranteed, and we make no shipping or delivery commitment of any kind. Processing and transit times may vary due to factors outside our control, including customs, carrier delays, supplier holidays, and high-demand periods. Title and risk of loss pass to you upon our delivery of the products to the carrier. We are not responsible for delays caused by the carrier, customs, or incorrect shipping information provided by you.

Once an order has been placed and has entered processing or fulfillment, it cannot be canceled, modified, or stopped in transit. If you no longer want an order that has been placed or shipped, you must receive it and follow our Refund Policy. Any eligible refund will be issued only after the product has been returned to us, received, and inspected.

SECTION 9 — RETURNS, REFUNDS, AND CHARGEBACKS

Returns and refunds are governed by our Refund Policy, which is incorporated into these Terms by reference.

If you have any issue with an order, you agree to contact us first through our Contact Us page and allow us a reasonable opportunity to resolve it before initiating a payment dispute or chargeback with your bank or card issuer. Many disputes arise from misunderstandings that we can resolve quickly and directly. We reserve the right to contest any chargeback that we determine, in good faith, to be unwarranted or to result from a transaction you authorized, and to provide our payment processors and card networks with transaction records, delivery confirmation, consent records, and communications as evidence.

SECTION 10 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend, or clarify information in the Service except as required by law.

SECTION 11 — OPTIONAL TOOLS AND THIRD-PARTY LINKS

We may provide access to third-party tools and links over which we have no control. We provide access to such tools and materials "as is" and "as available" without warranties of any kind, and we are not responsible for examining or evaluating their content or accuracy. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or transactions made in connection with any third-party websites. Please review the relevant third party's policies carefully before engaging in any transaction.

SECTION 12 — USER COMMENTS, FEEDBACK, AND SUBMISSIONS

If you send us creative ideas, suggestions, reviews, proposals, or other materials (collectively, "comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, and otherwise use those comments in any medium without compensation or obligation of confidentiality. You agree that your comments will not violate any right of any third party, will not be unlawful, abusive, or obscene, and will not contain any malicious code. You are solely responsible for the comments you make and their accuracy.

SECTION 13 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. If you opt into SMS or email marketing, your participation is also governed by the applicable messaging terms presented to you at the time of opt-in.

SECTION 14 — PROHIBITED USES

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any regulations, rules, or laws; (d) to infringe upon our or others' intellectual property rights; (e) to harass, abuse, defame, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any prohibited use.

SECTION 15 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free, or that the results obtained from use of the Service will be accurate or reliable.

The Service and all products delivered to you through the Service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Creator Coalition LLC, its directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind — including lost profits, lost revenue, loss of data, or replacement costs — whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any product, even if advised of their possibility.

To the fullest extent permitted by law, our total aggregate liability to you for any claim arising out of or relating to these Terms, the Service, or any product shall not exceed the amount you actually paid to us for the product(s) giving rise to the claim. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions our liability shall be limited to the maximum extent permitted by law.

SECTION 16 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Creator Coalition LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, suppliers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms, your violation of any law, or your violation of the rights of a third party.

SECTION 17 — BINDING ARBITRATION AND CLASS ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

You and we agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or any product (a "Dispute") shall be resolved by final and binding arbitration on an individual basis, rather than in court, except that either party may bring an individual claim in small claims court.

The arbitration shall be administered by a recognized arbitration provider in accordance with its applicable consumer arbitration rules, and shall take place in the City and County of Honolulu, Hawaii, or, at your election, in your home county. The arbitrator's decision shall be final and binding.

CLASS ACTION WAIVER: You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims or otherwise preside over any form of a class or representative proceeding.

You may opt out of this arbitration agreement by submitting written notice through our Contact Us page within thirty (30) days of your first purchase. If any portion of this Section is found unenforceable, the remainder shall remain in effect, except that if the class action waiver is found unenforceable, this entire Section shall be null and void.

SECTION 18 — GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Hawaii, without regard to its conflict-of-law principles.

SECTION 19 — SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.

SECTION 20 — TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by ceasing to use our site. If we suspect, in our sole judgment, that you have failed to comply with any provision of these Terms, we may terminate this Agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

SECTION 21 — ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms and any policies posted by us on this site constitute the entire agreement between you and us, superseding any prior agreements. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 22 — CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

SECTION 23 — CONTACT INFORMATION

Questions about these Terms of Service should be submitted through our Contact Us page.

Elora Goods is a brand operated by Creator Coalition LLC.